![]() ![]() If you are having trouble downloading or installing your new purchase, please check out the Pre-Sales FAQ "I just placed an order, but I am unable to download the software. If you’re really stuck, you can always contact us at We will respond to your inquiry as soon as possible (typically within 48 hours, Monday to Friday). Our members are incredibly friendly, knowledgeable, and happy to help out a new user! Our FORUMS are also a great place to ask simple “how-to’s”. There are also online manuals found HERE. If you have a “how to” question, there is a full Users Guide in your Help menu to get you started. Require further assistance? There are excellent resources at your disposal! If an update is needed - just download and install the latest build (with the program closed), restart your program, and see if your issue persists. Please check you are running the latest build of your software on our Support webpage HERE.If the issue you are experiencing has previously been reported, our amazing development team has likely come up with a fix already! ![]()
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